Name, Age and Job Role
31 years old
Team Leader – Care Navigation East and Residential within Patient, Safety and Safeguarding service
Which type of Apprenticeship are you doing or have you completed?
I started with Lancashire County Council in 2008 as an apprentice in Business Administration starting on level 2 NVQ and continuing to complete Level 3. I am now currently an apprentice again as of October 2018 on the CMDA course which is a higher level of learning for 3 years.
Who do you work for and what do they do?
I work for Lancashire Council under Patient, Safety and Safeguarding with Adult Social Care. I manage 2 services within Care Navigation. Those services include sourcing and brokering care for vulnerable adults of Lancashire working closely with those adults as well as their family members, Social Workers, Health colleagues etc.
Why did you choose to become an apprentice?
I had a fantastic experience previously which supported my progression to management. My reason again, is to further my knowledge and understanding in hope that I can continue to progress.
What does your day in your work life involve?
My day differs from one day to the next and this is the general theme when working within Social Care. A typical day however would involve ensuring the smooth transfers of adults receiving care and working to improve the service offer.
What do you enjoy and what is the best thing about being an apprentice?
I enjoy providing a quality, empathetic service to those in need. Currently, I am exploring further areas of work which I have not done previously and I am finding it very though-provoking and challenging.
What are your career plans and what would you like to be doing in 5 years’ time?
Ultimately, I would like to progress further into management within the Public Sector. In 5 years I would hope that the opportunity arises.
What is your greatest achievement?
My greatest achievement is my family (if that can count). Not really an achievement, but I am recently married with a 2 year old son and a 9 month-old daughter whom I immensely proud of. On a work related matter, I am proud of the service I have built over the last 5 years.
Give us one fun fact about yourself!
I was also technically an apprentice on a third occasion in 2004 for 2 years as a footballer with Rochdale AFC.
What is the best piece of advice you would give to someone thinking about becoming an apprentice?
Don’t expect or wait for you to be successful. You need to be proactive.
What school did you attend?
St Bedes RC High School (Blackburn)