Nicola Mason – Napthens LLP
DATE 30/07/2019

Name:
Nicola Mason

Company:

Napthens LLP is a large regional and dynamic legal practice, providing a wide range of services to meet the needs of businesses and individuals – whether locally, regionally or nationally.In a service based upon relationships Napthens strength is our people. Professional yet approachable, we provide the level of expertise you might expect from a major City law firm. With a personalised, tailored approach combined with excellent service delivery, we put our clients at the heart of what we do.

As a firm with a collection of partners, we are ambitious to grow the business and have developed a reputation for delivering a client focused service, which enables us to do this. We have achieved the ISO 9001:2015 which is underpinned by our Values which are instilled within the life blood of our organisation. These Values ensure we fulfil our commitment to each other, our clients and ultimately our financial results.

Our Values are as follows:

  • Client Focused
  • Performance Driven
  • People Orientated
  • Innovation

Which type of Apprenticeships do you offer?
Higher

Why did you choose to hire an apprentice?
We have decided to empower and upskill our existing employees, in order to support their further development in terms of both career and wider knowledge base.

Additionally, we are keen to support the development of future, local talent and so have hired an external apprentice.

What benefits has your company seen from hiring apprentices?
A deepened understanding of the areas of law we practice, and that we ask our Legal Assistants to support with. Additionally, our people know, and feel, that we are committed to their development and actively promote this.

What is the best piece of advice you would give to someone thinking about becoming or hiring an apprentice?
Just do it! Our apprenticeships have seen increased engagement, increased output, increased motivation, increased knowledge base, increased client service – what’s not to like!

Please tell us a positive story regarding apprenticeships that you can share?
Our apprentice has been with our firm for a number of years in a support role. During her apprenticeship, she has achieved outstanding results in every single module with special comments from her course leader(s). Feedback from our apprentice directly has been that she finally understands the “bigger picture” and feels that she can now add real value to the team and to our clients who she loves to work with.

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